Terms & Conditions
February 14, 2026
Hi! We make software, and you want software, it's a perfect match. Here are a few simple policies to keep in mind. Above all else, we want you to be happy!
Who We Are
Superpencil OÜ is a company established under the laws of the Republic of Estonia, registry code 14932474, address Sepapaja 6, Tallinn, Harju county 15551, Estonia, in the European Union.
Personal Use Licence
All Superpencil software is licenced for personal use. You can install it on as many of your own devices as you like, as long as you are the only person using it.
Commercial Use
If you want to use our software for business purposes, you need to contact us for a commercial licence.
Licence Keys
You may not share your licence keys with anyone outside your licence. We reserve the right to revoke keys that are shared publicly or abused.
Bugs
We work hard to make reliable software, but bugs happen. We cannot guarantee error-free operation or prevent all data loss. Please keep backups of important work.
Billing
We don't manage billing, Stripe does. You may manage your billing & subscription in the Stripe Portal.
Horse includes a 14-day free trial; this is your evaluation period. We can't refund subscriptions. Cancel anytime to prevent future charges.
Canceling will not invalidate outstanding invoices, Stripe will continue attempting to charge them for up to 2 weeks.
We are a team of two with thousands of users, we don't have the capacity to manage your billing for you.
Contact
To contact us, talk to our trusty chat bot Marin on the help page, she can escalate things to us.
We're a small team, we can't reply to all messages, and we don't reply if our answer is the same as Marin's.
Legal
Please don't reverse-engineer, crack, or redistribute our software. Don't resell or sublicence without permission.
Any disputes will be governed by the laws of Harju County, Estonia.
All Superpencil software, artwork, and website content are the property of Superpencil OÜ.
Changes to Terms
We may update these terms from time to time. We'll make every effort to communicate significant changes via email. Your continued use of our products means you accept the updated terms.
Thank you for reading. We hope you love what we make.


