Refund Policy
Last updated: 2023-07-05
Superpencil OÜ ("us", "we", or "our") operates Horse (the "Service"). This page informs you of our policies regarding refunds for purchases made through our Service.
Refund Rights
We offer a full refund on your purchase within 30 days of the transaction date, following the European Union's consumer protection laws for digital goods. This policy is applicable worldwide and is not limited to EU customers.
To request a refund, you need to contact us within 30 days of your purchase. Refunds will be issued to the original method of payment. Please allow a certain amount of days for the refund to be processed, depending on your card issuer's policies.
We reserve the right to refuse refunds for any purchases made after the 30-day refund period. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund.
Contact Us
If you have any questions about this Refund Policy or want to request a refund, please contact us at [email protected]